Optimizing the Patient Experience

Are you looking to maximize patient satisfaction scores?
Are you looking to increase patient referral rates?
Are you looking to improve patient retention?
Are you looking to achieve improved patient health outcomes?

  • Learn how to differentiate your clinical practice by mastering the skill of bedside manner
  • Identify the methods utilized by those clinicians who excel at patient satisfaction
  • Apply research based psychological strategies to optimize the patient experience
  • Integrate organizational strategies to improve your company’s patient satisfaction scores